** We are having soooo many issues with our post office here in Georgia. I wanted to put a note up for those waiting on packages and they never are scanned in. We print postage either the day the packages are taken to the post office or the night before. We never hold packages here in our shop for days or weeks after a shipping label has been purchased. We have been having a nightmare of a time even getting a mailman to come to our business as of late. We went 8 days without anyone showing up to deliver or pickup, in these cases we take them to the post office ourselves. Unfortunately we still can't seem to get the packages scanned in. I have opened case after case, but no-one seems to really care. I just wanted all you to know the efforts behind the scene to get your packages picked up and scanned. So please know that if you receive a shipping notice from us, your package went out and is on the way, even if it doesn't show that on the tracking.
(Order Processing Time (a.k.a Turnaround Time or TAT) is a calculation of business days starting from the next day of order initiation to the day of anticipated shipping. Transit time is not included and is not in our control. Order processing time does not include weekends, holidays, or any other circumstance during which CocoaPink is closed.)
We strive to process your order within the TAT listed on our website, however during periods of high volume (like during a sale), TAT is subject to change without prior notice but we will update this page with the relevant info.
Ground Advantage mail: has been updated to be at least 5 business days to receive.
Possible changes: Please be aware that, due to the present global situation, products could go out of stock as we run out of our supplies. Bottles, jars and vials may be affected and may need be substituted for a similar style or size. Supplies and supply lines have been heavily affected, and this affects us as well.
We'll keep you updated if your items are affected.