Unfortunately we’re not able to ship to Canada or internationally. International customers may still be able to receive parcels by using a forwarding service.
We’ve added UPS shipping (for domestic orders only) as a test to see if packages will be delivered with fewer issues. We don’t get daily pick-ups, but at most it may be a day or so before a package goes out.
Ground Advantage Mail has been updated to be at least 5 business days to receive.
Orders are processed in the order we receive them. Please refer to your invoice for the TAT at the time you placed your order.
(Order Processing Time (Turn-around Time or ‘TAT’) is a calculation of business days starting the day after ordering to the day of anticipated shipping. Transit time is not included and outside of our control. Order processing time does not include weekends, holidays, or any other circumstance during which CocoaPink is closed.)
We strive to process your order within the TAT listed on our website; however during periods of high volume (like during a sale), TAT is subject to change without prior notice but we’ll update this page with the relevant info.
Possible changes: Please be aware that, due to global events, products could go out of stock as we run out of our supplies. Bottles, jars and vials may be affected and need to be substituted for a similar style or size. Supplies and supply lines have been heavily impacted, and this impacts us as well. We'll update you if your items are affected.