Contact Us

For general questions about everything except orders (see address below) email us at any time at: CocoaPink.Questions@gmail.com   

If you are inquiring about our rewards program please note that this is a new feature we were just able to add to our site after doing an update on our back-end. Points will only be issued for orders going forward 3/20/25, we do not have the ability to manually add points for orders that came in before we implemented the change.  Thanks for understanding.

For questions about your order, please email info@cocoapink.net for assistance*

If you are inquiring as to where you order is, please refer to our posted Turn-Around Time time page or the top of every page on our site for the order #'s we are processing.  The more emails we receive about "where is my order" the less time we are spending making your orders.

You can also contact us via our social media pages on Facebook & Instagram. 

* Please note that Gmail blocks our 'CocoaPink' addresses, so if you wish to receive emails and/or replies, please add 'info@cocoapink.net' to your 'safe senders' list.

** Order confirmations and shipping notifications will be sent from 'Beverly@cocoapink.net', and so should also be added to your safe sender list as well. However, please don't send email to the 'Beverly@cocoapink.net' address, as it's not monitored on a daily basis and we may not see your question. Thanks!